My Pixel 2XL loves turning off the screen during phone calls and it's become quite frustrating. It started a few months ago and I came across something that mentioned some cases caused for a reason I can't remember. I ditched the case and it has, until a week or so, worked with no issues. Now, every few calls, during either incoming or outgoing calls, the screen will go dark and there's nothing I can short of holding the power button down until the phone resets. If you've had this happen and were able to get it to stop, what did you do?
We see how inconvenient this can be, @bseacrist and we want to be sure that we help in any way we can. Having a device that you rely on is essential. Have you made any recent changes to your device? Do you have any software updates available to download? GeorginaG_VZW
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