how to i shut off all of the pop up ads
kglej69
Newbie

how to i shut off all of the pop up ads

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Ann154
Community Leader
Community Leader

Where are you seeing these ads?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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vzw_customer_support
Customer Service Rep

kglej69, 

 

I know from experience how much of a nuisance pop-up ads can be. I welcome the opportunity to assist with your inquiry. I'll just need some addition details. Are you getting these ads in your status/notification bar or in your Google Chrome browser? Do they seem to appear when in a certain application or from a certain application. If so, which apps?

 

EbonyR_VZW

Follow us on TWITTER @VZWSupport

If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Willow1966
Newbie

If your pop up blocker is enabled, then it can be an app that you installed. This recently happened to my husband's phone. The pop up's were so annoying and it turned out that they were coming from the flashlight app that I installed on his phone so check your apps to see which ones you have installed. That may be the problem.

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