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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
Glass Replacement cost
allenbawek
Member

How much is it going to cost me to get the glass replaced on the back of my phone?

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Re: Glass Replacement cost
Ann154
Community Leader
Community Leader

Verizon Wireless doesn't repair phones. You should contact Google directly for your repair options.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Glass Replacement cost
allenbawek
Member

I did that and they told me they couldn't help me out on that!?!?! They said I need to contact Verizon since I bought it through them.

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Re: Glass Replacement cost
Ann154
Community Leader
Community Leader

And Verizon won't be able to replace the phone with a refurbished phone under the warranty since a cracked device voids the warranty. If you have insurance, you can submit a claim and pay the deductible to get a replacement phone

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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