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Ordered phone still hasn’t shipped
Nitch
Member

Ordered a Google Pixel 6 late Monday night and it is still in Processing being prepared to ship and I haven’t heard anything since I got that confirmation email. Was supposedly supposed to ship the 13th but I figured that wasn’t accurate anyhow. Am I beginning to worry too soon? 

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Re: Ordered phone still hasn’t shipped
vzw_customer_support
Customer Support

Nitch,

 

We understand how important it is for you to get your phone. Let us help find out more regarding your order. Please send us a Private Note to continue.

-Mark

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Re: Ordered phone still hasn’t shipped
vzw_customer_support
Customer Support

Nitch,

 

We understand how important it is for you to get your phone. Let us help find out more regarding your order. Please send us a Private Note to continue.

-Mark

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Re: Ordered phone still hasn’t shipped
Nitch
Member

Message has been sent.

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Re: Ordered phone still hasn’t shipped
vzw_customer_support
Customer Support

I am so sorry to hear that your device has not shipped. Have you tracked your order at all? What information is displayed? You can track your order here  https://www.verizon.com/od/cust/orderStatusIndex#/

-AL

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