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Phone will not power up past Google screen
Lnimtz
Newbie

Google Pixel 4XL will not go past the "G" power up screen.   Tried to restore, reboot multiple times, no luck.  Suggestions? 

 

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Re: Phone will not power up past Google screen
Scott5337
Contributor

Can you get it to boot into Safe Mode?  Here are the steps:

 

https://www.verizonwireless.com/support/knowledge-base-228679/

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Re: Phone will not power up past Google screen
vzw_customer_support
Customer Support

Scott5337, thanks for those details. I want you to have a working phone, especially with all that is going on in  the world right now. Were you able to get the phone to reboot in Safe Mode?

 

DiaS_VZW

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