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Pixel 3 XL LTE poor call quality
mrdlj
Newbie

I lose LTE on my Pixel 3XL and I'm constantly told that my voice is in audible or "static-ky". My area has full 4G coverage yet not on my phone . I received a new SIM card which helped some but the problem still exists. Is there a "Lemon" clause for this phone ?

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Re: Pixel 3 XL LTE poor call quality
vzw_customer_support
Customer Support

It is important that you are able to make calls with good quality, mrdlj. Do you notice that your quality improves in other areas? Does it improve if you use a headset? Are there other devices on the Verizon Wireless network in the same area that are not experiencing problems with call quality? 

PeterP_VZW

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Re: Pixel 3 XL LTE poor call quality
mrdlj
Newbie
My work phone, a Samsung Galaxy S9 works just fine here at home.  
 
The Pixel improves if I use the headset itself,no speakerphone but not what it was when I bought it.
 
I have attached two images below one shows the 4G indicator with Wi-Fi ON( no LTE) and one shows the indicator with Wi-Fi OFF(LTE weak signal)..
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