Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
Pixel 3 home/back buttons
Lilek
Newbie

My home and back buttons have stopped working on my pixel 3. I've restarted, force rebooted, and factory reset my phone with no changes. Any ideas on how to fix? 

Labels (1)
0 Likes
Re: Pixel 3 home/back buttons
vzw_customer_support
Customer Support

We know how important it is to have a working phone. Can you please restart your phone in Safe Mode? Please see this link for the steps to set up Safe Mode: https://www.verizonwireless.com/support/knowledge-base-220010/ . Please let us know if that works.

EllisandraC_VZW

0 Likes