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Pixel 3 won't wake up
lbedford
Member

Screen won't wake with fingerprint or power button, but then will intermittently work normally.  Also, no vibration for the fingerprint unlock.  

I have confirmed all settings are good.  Tried factory reset, no new apps downloaded, and safe mode but the issue persists.  

When restarting/booting, takes 5-7 minutes to boot.

Anyone else having this issue?

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Re: Pixel 3 won't wake up
vzw_customer_support
Customer Support

We know how important it is to have a device that is responsive, lbedford. Are you able to trigger the unresponsiveness by having certain applications open, or doing certain things before turning off the screen? If you put the device in Safe Mode, is it still sluggish to awaken?

 

PeterP_VZW

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