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Pixel 6 Pro finger print sensor not working
dyh888
Newbie

Anyone having issues?  Both thumbs not working for me.

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Re: Pixel 6 Pro finger print sensor not working
vzw_customer_support
Customer Support

Congrats on the new phone, dyh888. There's no known issue, so that's good. Is this function completely absent or is this an intermittent issue? Have you attempted to delete & retest? 

 

-Joey

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Re: Pixel 6 Pro finger print sensor not working
Scott5337
Contributor

There are known issues with optical in-screen fingerprint sensors. Not all screen protectors are compatible with optical in-screen fingerprint sensors. If you have a screen protector on try removing it > delete your fingerprints > and try adding them again.

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