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Pixel XL powers off when screen locks
ny_italiano
Newbie

Brand new XL! Constantly powers off when screen locks unless it is connected to a charger, then I am able to wake phone via screen or fingerprint. Constantly missing calls/texts if I'm not active on my phone and it goes to sleep...phone turns off. I was on 7.1.1 and since upgraded to 7.1.2 beta, but still no luck!

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Re: Pixel XL powers off when screen locks
Ann154
Super User
Super User

Did the behavior start before or after you installed the beta version of the OS?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Pixel XL powers off when screen locks
ny_italiano
Newbie

It started before the beta install.

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Re: Pixel XL powers off when screen locks
Ann154
Super User
Super User

If you need to eventually get a warranty replacement, I would suggest that you go back to the official software before that point in time.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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