- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Anyone have a problem installing the latest system update??
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I didn't, but I have a Pixel not a Pixel 2.
I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
It's important to ensure you are able to successfully install the most recent update, BIGANT2010. What did you experience when attempting to install the update? What is the current software version that you have installed when checking Settings>System>About Phone> Android Version, Baseband version, and build number?
AndreaS_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
8.1.0 is the current software. It tries to install update and does the same thing all the time. It just says "Couldn't install update" . This has been going on for a week
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
It also says installing step 1 of 2 then installing problem, couldn't update every time
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
We want to make sure that you have access to the most current software available, BIGANT2010. What is the Make and Model of your device as well?
CecileC_VZW
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Google Pixel 2
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
BIGANT2010, thanks so much for confirming those details of your device. Not being able to process a software update is very concerning. Please share with me how much storage is available on your device? This can be found under settings>storage.
RodneyM_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
35GB, more than enough storage
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
That is certainly enough storage, Bigant20. Have you ever been able to do a software update successfully?
CecileC_VZW