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Why can't I send a text message?
SAC02
Member

I just upgraded to a Google pixel and everything was going well until I could no longer text my wife.  I can receive all of her texts but none of mine will go through.  The odd part is if I send a group message with her added, she gets the message no problem.  This problem is only with her.  She has an I phone but so do half of the people I text.  It should be a network issue because were in the same area, on the same account.  I contacted google and went through their trouble shooting steps with no luck so now I'm reaching out her as to why this is happening.

For the trouble shooting I have:

restarted the phone

taken the sim card out to make sure it wasn't damage

*228

reset the network

checked for updates

I use the installed messenger so there shouldn't be any 3rd party issues.

I haven't done a factory reset,and would like to avoid that because I don't think that will fix whatever this issue is.

any suggestions????

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1 Solution

Correct Answers
Re: Not sent.Tap to try again
SAC02
Member

Factory reset fixed it.

View solution in original post

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Re: Not sent.Tap to try again
ALLYLOVESJUSTYME

I have the same problem it's not the pixel it's verzion slow network

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Re: Not sent.Tap to try again
SAC02
Member

That's not it, I don't have this issue with anyone else only my wife's phone.

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Re: Not sent.Tap to try again
SAC02
Member

Factory reset fixed it.

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