Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
Showing results for 
Search instead for 
Did you mean: 
***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
Why is there no service within 2 miles of my house?

This is an ongoing issue that people in my neighborhood complain about all the time and many have dropped Verizon because of it.  In Broomfield/Westminster Colorado near 136th Avenue and Zuni St there is no service for approximately a 2-mile radius.  This is VERY frustrating, your map says there is coverage and there is not.

Labels (1)
Re: Why is there no service within 2 miles of my house?
Customer Support

CKELLEY2, you deserve the very best in coverage and we want to ensure that we are getting to the bottom of this. You indicated that this has been an ongoing issue, which services are affected in this location? Does this happen indoors or out? When did this initially begin?


If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!