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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
pixel xl3

Issues with phone not turning on

Labels (1)
Re: pixel xl3
Customer Support

Good evening, sbake75! We are sorry to hear that your Pixel 3 XL is not powering on. What changes were made to the phone prior to this happening? For example, a software update, new app, or app update. Does the phone respond at all if you plug it into a charger? Is there any physical damage on the device? Please provide more details so that we can resolve this issue. We look forward to hearing from you.