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pixel2xl SETTINGS/Connected Devices/usb is greyed out
dacl
Newbie

under settings, connected devices:  USB is greyed out and the  phone will not allow me to connect a headset using the adapters or do anything

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Re: pixel2xl SETTINGS/Connected Devices/usb is greyed out
vzw_customer_support
Customer Support

I’m sorry to learn that you are experiencing issues with the USB feature on your Pixel 2 XL device, dacl. Let’s get some additional information and explore ways to resolve this issue.

 

When was the last time that this USB feature worked as intended?

Did this issue start after installing or updating any specific application or software?

Is there any physical or water damage to the device?

 

https://www.verizonwireless.com/support/google-pixel-2-xl-troubleshooting/#/main/device/&GA00153-US&...

 

 

AntonioC_VZW

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If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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