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"Delivery date will be updated soon."
tk62
Enthusiast - Level 1
‎10-28-2021 11:00 AM

Can we define "soon?"  Should I start a pool?  🙂

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Re: 'Delivery date will be updated soon.'
tk62
Enthusiast - Level 1
‎10-28-2021 12:53 PM

Got the email update that the Pixel 6 Pro will be delivered in a couple weeks instead of today as originally emailed.

Surprise!

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Re: 'Delivery date will be updated soon.'
rak299
Newbie
‎10-29-2021 08:40 AM

I have the same thing with an interesting twist.  I ordered on the 9th and used PayPal.  As expected, Verizon did an authorization (hold) and promised not to take the money until it was ready to ship.  Yesterday, after I got the "delayed" notice, the money was withdrawn from PayPal by Verizon.

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Re: 'Delivery date will be updated soon.'
vzw_customer_support
Customer Service Rep
‎10-30-2021 12:57 PM

We want to get you your device as soon as possible. Let's access your account and check the status. We sent a private Note, please meet us there. ~Gina

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Re: 'Delivery date will be updated soon.'
tk62
Enthusiast - Level 1
‎10-30-2021 01:22 PM

Thanks for reaching out.  I had received an email with that information you provided, but after I had posted this (no way to change it).

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Re: 'Delivery date will be updated soon.'
vzw_customer_support
Customer Service Rep
‎10-31-2021 08:46 AM

We want to make sure you get your device ASAP and are working hard to fulfill all orders, rak299. Have you received any further communication regarding the order or tracking number at this point? Looking forward to hearing back.-Chris

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Re: 'Delivery date will be updated soon.'
vzw_customer_support
Customer Service Rep
‎11-01-2021 01:27 PM

tk62, we are experiencing some shipping delays from the manufacturer regarding the new Google Pixel 6 series. The email should have provided an update on the shipping. Have you received this? *Joshua

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Re: 'Delivery date will be updated soon.'
tk62
Enthusiast - Level 1
‎11-01-2021 01:41 PM

Yes, a date (next week) was provided.  We'll see if it holds.  It is what it is.  Thanks.

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Re: 'Delivery date will be updated soon.'
Rob772
Enthusiast - Level 2
‎11-02-2021 05:26 AM
  • Wish my 9/19/21 pre order got ANY information.. My order hasn't been updated from: Ordered (Confirmed) 9/19, Ship date 9/20, Delivery 9/28.... It's now way past Ship & Delivery dates but "crickets" from Verizon. (Paid in full thru PayPal)
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Re: 'Delivery date will be updated soon.'
vzw_customer_support
Customer Service Rep
‎11-03-2021 01:46 PM

I am glad that you received the updated date for your order, tk62. We will keep you updated if anything changes, keep an eye on your email for your tracking information. Apart from the details for your shipping, were we able to resolve your doubts today? ~Pamela

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