touch screen in frozen but background is working. already did a soft reset and started in safemode. nothing has worked.
DPAVING
Newbie

How to unfreeze screen?

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Re: touch screen in frozen but background is working. already did a soft reset and started in safemode. nothing has worked.
vzw_customer_support
Customer Service Rep

We know how important it is to have a device with a responsive touchscreen, DPAVING. Does the phone have any damage, such as water damage, or a cracked screen? Do the buttons along the side of the device still work?

 

PeterP_VZW

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