The system simply doesn't consistently work. I've reset everything, Moved the gateway, checked all the IP addresses, reinstalled all the devices and even reset my router (several times). The system works for less than 24 hours then one device after another quits. Now I cannot get to ANYTHING. I'm paying over $200 per month for Fios everything and get little support..... Comcast here I come, can you give me a deal!
If you are having an issue with your Verizon service, you can use the Verizon Troubleshooter to fix and report issues with your Verizon Phone, FiOS TV, or Internet Service. You can also schedule a repair. Here is the link: http://www.verizon.com/repair
You can also find tools on the Verizon Residential Support page that may help you diagnose your issue: http://www22.verizon.com/residentialhelp
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