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Interactive Media Guide
Enthusiast - Level 2

Many of you participated in a recent session regarding the rollout of Interactive Media Guide 1.9.  I am happy to report that the roll out is going well as we continue its deployment to all of our markets.   Be on the lookout for the new IMG 1.9.

Did you know that the current version of Interactive Media Guide provides customers with direct and immediate access to FiOS entertainment, account management capabilities, innovative on screen troubleshooting tools and educational videos regarding Verizon services.

Examples of what you can do through your Interactive Media Guide include:
o View your bill and manage your account
o Set up your entertainment
 Program your TV/DVR
 View channel line ups
 Search for and order movies and Pay Per View events
 Buy, rent and watch Flexview titles
o Diagnose and solve issues
 Program remote controls
 Troubleshoot Set Top Box problems or resolve issues with media manager
 Troubleshoot picture issues
 Set up parental controls
o Tutorials on channel 131
 Pay Per View
 DVR and VOD
 Email set-up
 Widgets
 TV Settings
 Parental controls
 Favorite channels
 FiOS Guide

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