Live streaming

[tat11]

I can only view the snapshot view of my camera online. When I switch over to live screen all I see is a white box with a small red X in the upper left hand corner. I can see live streaming on my phone but not my computer.  Does anyone know what the problem may be?

[PMD3]

Be sure you sign out on your phone before you try it on your computer. The system doesn't seem to be able access from more than one sign in at a time. Other than that I can't think of anything.

[bmw3435]

Im sure you have already solved this but just in case you haven't check you JAVA settings. The live stream uses java.