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Live video streaming

Hello, I am new to the home monitoring and when i try to review the Live streaming I am getting an error saying that the camera is being viewed on another device.  I am the only one that has access.

Labels (1)
Re: Live video streaming
Contributor - Level 3

Hello Halak,

We appreciate you taking the time to let us know that you need assistance. You should have a "Private Message" that was sent to you to gather more information to address your reported trouble. Let me know if you have any trouble finding the message.

We look forward to working with you.

Verizon Support

Notice: Content posted by Verizon employees is meant to be informational and does not supersede or change the Verizon Forums User Guidelines or Terms or Service, or your Customer Agreement Terms and Conditions or Plan.

Status changed to: In Progress
Contributor - Level 3

We sent you a message on our private support board to assist you and we did not receive a response.  Please repost the issue if you are still experiencing a problem so that we may assist you.  Tonya C.