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MI424WR-GEN3I and Samsung S4 Issues
Simpuhl
Enthusiast - Level 1
‎07-17-2013 09:05 PM

For what ever reason none of my Samsung S4's will stay connected to my verizon router.

It works fine with all other routers...

As long as I keep doing things on the phone it will stay connected, but if I set the phone down for more than 5 minutes the internet will stop working.... I have to disconnect it and reconnect it.

The S4 device works fine with all other routers, tested with neighbors and girlfriends att router.

Any ideas?

Currently no firmware updates for either device (router or phone).

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4 Replies
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Re: MI424WR-GEN3I and Samsung S4 Issues
Simpuhl
Enthusiast - Level 1
‎07-18-2013 10:06 PM

Nobody else?

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Re: MI424WR-GEN3I and Samsung S4 Issues
Super182
Newbie
‎10-19-2013 08:32 AM

Same here ...and Verizon support is holpless...

I can connect S4 to any other WiFi but my FIOS at home.

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Re: MI424WR-GEN3I and Samsung S4 Issues
hb861
Enthusiast - Level 2
‎11-07-2013 06:46 AM

Same here however i have that issues with a few Samsung tablets and previous Samsung S3 as well. It obviously is a Samsung issue. Very annoying. My next phone will not be Samsung.

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Re: MI424WR-GEN3I and Samsung S4 Issues
smith6612
Super User
Super User
‎12-29-2013 06:09 PM

Are you all running Android 4.3 on your Galaxy S4 devices? That was released a few weeks ago and from what I understand, addresses some of the Wi-Fi issues that were seen out of the box with the phone. Also, make sure you don't have some battery saving or task killing app installed that is actually shutting off your Wi-Fi.

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