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New fios is coming message gone now
exlieut
Contributor

Well the message a new fios is coming has disappeared from my menu screenSmiley Mad So does that mean it it not comingSmiley Mad

Can somebody let us know what is going onRobot Mad

Labels (1)
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Re: New fios is coming message gone now
Joe_Ambeault
Specialist

Hi,

I am Joe... the product director for FiOS TV.  Sorry for the confusion.  We had to change the "batting order" due to some necessary network maintenance... that hadn't finished by the time we planned to upgrade the software on the boxes.  NJ and Philly will get the upgrade... just going to take a bit longer.  Our apologies.

Thanks,

Joe

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Re: New fios is coming message gone now
pixed
Enthusiast

Joe:

Any chance for an updated rollout sked? I am in northern Virginia.

Thanks

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Re: New fios is coming message gone now
rothwells
Enthusiast

Hi!

When is Richmond, VA going to get 1.9a?   I think we are VHO-9/DAC 3?  

 I'm DYING to get native output resolution (passthrough).  I hate that 720p stuff is upconverted to 1080i.

Thanks!

Re: New fios is coming message gone now
BigggFuzzyG
Contributor

Now that the "batting order" as you put it, Has changed due to maintenance in the Philly and New Jersey markets, Where and which VHO's will be next?

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Re: New fios is coming message gone now
tns
Master

Joe and Verizon are not saying for sure.  But others are reporting VHO 1 will be next.

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Re: New fios is coming message gone now
Joe_Ambeault
Specialist

going west

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Re: New fios is coming message gone now
Joe_Ambeault
Specialist

@rothwells wrote:

Hi!

When is Richmond, VA going to get 1.9a?   I think we are VHO-9/DAC 3?  

 I'm DYING to get native output resolution (passthrough).  I hate that 720p stuff is upconverted to 1080i.

Thanks!


usually takes about 3-4 months to get everyone updated - over 10M devices.  the clock started in early July for 1.9a.   we are 1 month in... so everyone will have it in about 2ish months.

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Re: New fios is coming message gone now
Joe_Ambeault
Specialist

@pixed wrote:

Joe:

Any chance for an updated rollout sked? I am in northern Virginia.

Thanks


Your realm is toward the end of the schedule... biggest number of devices.

Re: New fios is coming message gone now
JRPrehn
Newbie

So, Joe, "going west" you say...  well since I just learned what a VHO is and a DAC is... (not channels in the Fios line up if anyone else is curious)

I think mine is VHO 3 / DAC 1 for the greater los angeles area (I'm right on the LA / OC border)  is that even correct, can you confirm that I did my research correctly?

How about that region? are we talking I will wake up and be pleasently delighted sometime this week?  Or are we talking, I best put my esata external HD back in the box and sell it on ebay, because I'm not gonna get to use is till Halloween, and so by then there will be a new fall line up of external hard drives that are cheaper/bigger.

Waiting with baited breath... and I'm not just talking about shark week.

Jimmy

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