Status light blinking

[Paw1027]

I've had this status light blinking and not being able to connect the gateway device problem and it has been 3 days now and still no service. I have called 2x. I see from another post this is a recurring problem and it is on Verizon's end.  I'm getting frustrated I have been a long time Verizon customer and don't understand why they would continue to sell this product knowing they are continuing to have this problem. Please put a hold on selling anymore until you figure out what the problem is. They told me they couldn't put a time frame on when they will have it fixed. The sure did take my money though.

Very disappointed.

[alixwest]

We are having the same issue of the rapidly blinking staus light and not being able to get the device to connect. I am very disappointed in Verizon right now.

[ConradGuy]

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@Paw1027 wrote:

  I'm getting frustrated I have been a long time Verizon customer and don't understand why they would continue to sell this product knowing they are continuing to have this problem.

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They continue to sell it because it adds to their profits.  Marketing is more important to corporations than service.

[Conrad99]

The Home Monitoring and Control service is non-functional