Windows 7 remote assistance easy connect problem

[Janusz1]

I am running Windows 7 U, 64-bit.
My router has UPnP enabled and port forwarding is set for 3540 and 1900.

I am still not able to use "Easy connect" for Remote assistance.

My firewall is off completely.

Has anybody managed to resolve similar problem?

Thnaks.

[Telcoguru]

Did you try this?

On the computer that you want someone to connect to, follow these steps:

1. Open System by clicking the Start button , clicking Control Panel, clicking System and Maintenance, and then clicking System.
2. Click Remote settings. ...
3. Select the Allow Remote Assistance connections to this computer check box.

[Janusz1]

Sorry for the delay bu I had problems logging in to this forum.

Thanks for your involvement. I probably did not make myself clear enough.

That problem is that I am getting a message on my computer informing me that easy connect is not available.

It has nothing to do with a remote machine.