Choose your cart
Choose your cart
Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 4/5/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
...shows many computers/devices (with neighbor's name) as ethernet (not wireless)?
performance has been slow.
What kind of internet service and router do you have?
fios, actiontec
How far are these neighbors, People have done some pretty creative things to steal internet from their neighbors. If you are hooked up ethernet WAN (look at your router lights and see which WAN is lit up) and your ONT is outside your house, they could have done something like that. If you are COAX WAN then that becomes less likely.
In the router interface you can hit block internet, and they won't get internet. that's a quick fix, but you may want to inspect the outside ONT if you have one and see if anything is being re routed or split with a hub or switch.
If you google 'neighbors stealing internet' you'll see there are millions of hits, and you have to dig down for wired ethernet theivery.
Are you in a MDU (apartment, coop etc)?
Other possibility that comes to mind is is that you have mistakenly logged into their wireless router.