Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 4/5/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
I have had DSL for over 10 years. Recently I asked for a speed upgrade. My internet light on my 6100g modem is red. I have tried using my surname and password as well as a friends surname and password. I have also used a different modem 7500 and still can't get on the internet. During this time a technician came to my house and said to lower my internet speed. I have lowered my speed to 1 Mbps and still a red internet light. My connection is fine it reads 5888kbps down and 800kbps up. Line tests when the system works are always OK. I have been out for over 10 days. I have been sent to the escalation group and network specialists nobody can fix this problem. Can somebody here please help me.
We appreciate your frustration. An agent with access to your account will reach out to you directly by email, private message in the Forums and/or the billing telephone number on your Verizon account for more information or help you resolve your issue.