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$150 Visa Gift Card Still Not Received

It’s been over 3 months since become a new customer with Verizon. I signed up with the Google/Nest and $150 Visa gift card promotion. I received the Google/Nest credit early on but have yet to see the $150 Visa Gift Card arrive. The rewards portal claims it was shipped on 12/17 but I never received anything. Has anyone else had luck with this offer? All I see are complaints online and every time I call to speak to someone I’m put on hold for over an hour...

Re: $150 Visa Gift Card Still Not Received
Community Manager
Community Manager

Hi Kiznety,

Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.