Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 4/5/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
I recently set up my services to be transferred to my new apartment and had planned on doing a self installation since that is what I had done before and it is quick and easy.
Day of the move after being exhausted running around packing and unpacking I go to set up my new internet and there's no connectivity so I contact Verizon support. After 20minutes of waiting I am told to do steps I've already done before they redirect me to another line where I'm waiting further. They tell me it is mandatory to have a technician come out for whatever **bleep** reason it is so I say okay but I need it as soon as possible.
Xfinity internet had an available setup the very next day so I was planning on just canceling my order and terminating service with Verizon permanently but the service representative said to hold on and they could have the appointment done on Tuesday instead, 9/4/18, so I relent and say okay because I've been using Verizon for a while and wanted to stick with it.
Turns out whatever **bleep** was done ended up terminating the appointment AND my account instead of getting me that Tuesday date. This is absolutely ridiculous and I also encountered issues the first time around at my first apartment so I honestly don't know why the hell I'm still sticking around after this **bleep**show.
Either way I would greatly appreciate it if someone could look at my account and fix this as soon as possible. I need my internet for work. My account number is
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