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Appointment No Show
piano1462
Newbie

Technician was supposed to come between 2-4pm for an appointment to install FIOS services. No notification, messages, or calls and never showed up. It is now 4:21pm. Had to miss work. Highly disappointed. 

How can I file a complaint?

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Re: Appointment No Show
KH-OrnEsh1
Moderator
Moderator

Hi piano1462,

Your issue has been escalated to a Verizon agent.  Please check your Private Message Inbox for a message from Verizon_Support.  You can find your Inbox by clicking on your username at the top right corner of this page.  Please direct all correspondence concerning your issue to the agents who will be assisting you privately.

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