Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 4/5/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
Have you called them again to ask about a new appointment?
I had a very bad experience. I ordered my bundle (cable, internet, phone) 3 weeks ago. Just got phone and internet today. Verizon told me I did not need to be home. They came yesterday to do a rewire outside. I let the tech in the house and he said he did not need to be inside. I went back to work. Came home and to my surprise still no dial tone. Called verizon and was told they will send someone back out today. The tech told them he could not get access to the inside because I had to go back to work. But he told me he did not need to come inside. Today the same tech came and needed to come inside and rewire on the inside. I think Verizon is a rip off because I had phone service with them in this same house before and had dial tones in three rooms. Now I have one dial tone and that's in the living room. I had a dial tone in two bedrooms and the kitchen. I did not know this until I got home tonight. Still waiting for a call back. I am so sorry I left Comcast but they were overcharging me each month. The best thing of all is I got hit with a $340 bill. He was here from 11:45 am to 4:00 then had to come back because the phone was saying out of service when you call. Verizon is truly a rip off.
Please go to your profile page for the forum by clicking on your name, and look down the middle towards the bottom where you will find an area titled "My Private Support Cases".
There you will find a link to the private board where you and the agent may exchange information. This should be checked on a frequent basis as the agent may be waiting for information from you before they can proceed with any actions. Please keep all correspondence regarding your issue in the private support portal.