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Butchered Internet Installation // Horrible Internet Speeds

I had my Internet installed a couple months ago; however, the techinician who did it was not happy because it was a Friday afternoon. Instead of completing the job properly, it was butchered and he left holes in my walls all over my apartment. I looked past this because I had othewr things to worry about and I also looked past the barely working internet because I only needed it for my 3 years old shows. Now I'm working from home and I need my internet toi work. I have tried everything. If I can't get this butchered internet job fixed, I'm going to have to switch to Comcast in order to be able to do my job. 

Re: Butchered Internet Installation // Horrible Internet Speeds
Community Manager
Community Manager

Hi cistrickland,

Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.