Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 4/5/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
Due to system issues at your end, you are unable to take my deposit to complete my fios order. After spending 4 hours on the phone yesterday, we couldn't resolve the issue. Today your colleague called me to finalise the order, but it's still not working. If we can't make this link work, then my only option is to cancel the order, and that's the advice you, Verizon/Fios, are giving me. I don't want to cancel.
I can walk into any one of your stores today and pay the deposit, it's not an issue. But I find it unbelieveable that you would suggest me cancelling my buisiness rather than find an alternative way to take the payment?? Is this really the only option?
Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.