Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 4/5/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
I am currently using Westell 327W Modem for Verizon DSL. Can I get a replacement modem for free if I suspect my current one is not working properly?
Solved! Go to Correct Answer
No need for a new modem. Your line is in bad shape. You should be able to get 3Mbps and higher on that line if it can be improved. Locate your NID (See this FAQ on what a NID is: http://www.dslreports.com/faq/1317 ) and connect your modem to it. Once that is done and the modem has connected, provide your new Transceiver Statistics. Your NID is often located near your electrical meter or panel. Sometimes it is located on an extension pole if your property is a distance away from the road.
Every 20 or so minutes, the internet light on the modem disappears so I get disconnected from the internet. It happens over and over again. I had technicians come and they told me to lower my speed to 768 kbps to 1 mbps which I did but the problem is still there.
I had a 327W for several years. When I started to have trouble, Verizon sent a tech out to check on the line.
As part of the line check, the tech tested the 327W. He declared it fried.
Verizon did not offer me a free replacement, but allowed me to sign up for a plan that costs an additional $2.75 (approx) per month. In connection with that plan, they sent me a new 7500 to replace the 327W. To me, this is like buying the thing on installments. In about 24 months, I will have paid for the 7500. By then, I'll be ready to replace it again.
Initially, they were going to to have me ship the 327W back to them, which was OK with me. Eventually, they told me to forget shipping it, and just dispose of it.
As part of this whole episode, my line speed got improved to what I had been paying for all along.
Your mileage may vary.
yes, it is posted at the bottom. here is the log when the internet is down: http://pastebin.com/bXZzW0Hk
there's no static and humming. i don't have another modem to test. the modem has been working better lately, i've been able to use the internet w/o disconnections for more than 4 hours. when i had the 1.5 to 3 mbps plan, i was getting below 2 mbps so that's why i was recommended to lower my plan.