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Can't Connect Via Wired Ethernet Broadband Connection

Replaced a Westell 7500 with a DSL-N10 because of constant disconnects. The Westell had no problem connecting via the wired ethernet broadband connection which I switch to when I need to improve buffering for videos. The DSL-N10 won't connect and reports "Error 651 Modem reported a problem". I reconnected the Westell to determine if there was a problem but it connected to the wired connection immediately. Question is do I need to change or add a setting in the DSL-N10 to get a wired connection or is this something I need to conract Verizon support about?

Re: Can't Connect Via Wired Ethernet Broadband Connection
Super User
Super User