Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 4/5/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
Please see if this addresses your issue:
I am having exactly the same trouble.
Email through another network, (say, my home or work wifi) works correctly and I can send and receive messages.
However email when using the T-Mobile wireless network does not connect.
This is obviously not an activation issue. My account is not deactivated if I can send and receive messages using another network, so using the pin activation page is not the appropriate fix for this problem.
I have the same problem, started a few days ago. Email service to phone only works with wifi, not with mobile data.
According to t mobile support, there is a problem with the verizon protocol server, and it does not work with the t mobile network. T mobile engineers are working with verizon to resolve. Verizon insists that there is no problem at all and everything is fine and working well.