Can't connect to ineternet

[Nhhockey5]

I had a redirect virus on my laptop to the point that everything stopped working. After cleaned up can no longer access Internet via wireless set up or wired set up. I can access via itouch. No issues. After numerous attemps to correct on laptop I have ran the dal setup again and is shows that I am waitng for sync detection and network detection. Running ipconfig/all it shows Ethernet local area connection
and Ethernet wireless network connection. Can anyone help a ignorant computer user who can follow directions.

[smith6612]

A ton of malware pushed out these days have the tendency to mess with the connection settings found within Internet Explorer. A lot of applications (including Windows itself, since Internet Explorer is integrated rather deep into the OS) will be affected by settings changed in there. Here's one thing you can try as a start.

Go to the Start Menu and choose the Control Panel. From here, locate the Internet Options panel. This will either be in a category labeled "Network and Internet" or it will be standing alone, depending on what view the control panel is set for. If your Start Menu has a Search Bar, search for "Internet Options" and choose the first result. Once you're in the Internet Properties, click the Connection Tab at the top, and then choose the "LAN Settings" button. If any boxes are filled in, erase the contents of them. Additionally, uncheck any checkboxes that are checked in there. From there, press OK and then press OK out of the Internet Options.

See if your computer is able to get online. If you need help locating these options, I've attached a screenshot below of what I'm talking about and what they should be set to.

[Nhhockey5]

Tried that and no joy. It shows that under network connections all is good except when I check the dsl Icon then it shows 0 packets sent and 0 packets recieved. Under the wireless connection it shows roughly double packets sent to recieved at around 1325/756. On the LA conection ot shows 4528 sent and 13792 recieved. In ipconfig it shows different ip adresses for the wireless and local comnection same subnet mask, same gateway and dhcp server and dns server. Hope that gives some more info that can help.

[smith6612]

It does help. How are you currently connecting the laptop to the network/Internet? Via Wired or Wireless? Also, when you run ipconfig /all via Command Prompt, what do you see as the IP address for both the Local Area Connection and the Wireless Connection? I only need the first two octets, such as 192.168.***.***, the stars being the parts I do not want.

[Nhhockey5]

Those are the first two for both. 192.168. I have been on a wireless connection through a lingo voip modem which wad working fine prior to all this. All other devices in home still function great (itouch, wii, xbox, other computers when someone is over. ) thanks for assisting.

[Bixbyte]

Depends, What is your operating system?

The latest google hijack  virus cleans out all your paths.

In windows 2000 I could repair my computer with TDSS Killer Root Kit Remover Tool by Kasper Spyware ZOA.  IT IS FREE.

BUT, In windows XP I had to rewrite the entire operating system and start from fresh.