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Can't register for $50 Reward card as a new Fios customer
Claire11236
Newbie
‎10-21-2019 04:03 PM
 

Hi I'm new Fios customer. 

When I logged in my account, There is a message : "In order to receive your reward, you must register within 60 days of your Fios installation. Please take a few moments and do so today."  Register Now  It's $50 reward card as a part of my offer.  
 
When I clicked the "Register Now", it showed "No internet connection" and I cannot register the reward card, but my Internet correction is fine. I tied a couple of times. 
Could you please deal with the issue?
Thank you
 
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Re: Can't register for $50 Reward card as a new Fios customer
LawrenceC
Community Manager
Community Manager
‎10-21-2019 04:15 PM

Hi Claire11236,

Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.

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