Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 4/5/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
I moved Jan. 6 and called verizon to transfer my DSL and home phone. I didn't change zip codes - bought a house .2 miles from my previous address. I have an early termination fee on my account because they say my contract is only good for the address that I signed up for it with ? I wanted to keep the same exact services/bundles, just have them transferred to my new address - but to do that they have to charge an early termination fee?
Just a friendly reminder, this is a forum where users help other users. It looks like your issue may require a Verizon representative to review your account details. Please contact our customer service team via live chat or email at:
You should not have been charged an early termination fee if you are keeping the same services as your old location. The representative who issued your order probably did a new line order instead of a move order. When you call I would make sure 1. that your old account is indeed cancelled and 2. that the ETF is waived because you did move your service with you to the new address.