Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 4/5/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
It seems to me that Verizon make it very difficult to cancel services. I have attempted for five months to get the DSL service at my home cancelled and everytime I get to an rep they say they cancel but the following month I receive another bill. If the only way to cancel service is by calling maybe Verizon should make a specific line to assist consumers in this task. Maybe even attempt to Win them Back or ask why they are leaving Verizon, not just tell me everytime they call that we have no record of your request.
Shady customer service if you ask me!
If they can raise my rates in apparent breach of contract there is nothing they cannot do. I suggest documenting everything you have done and then contact your state's Public Utilities Commission.
I agree entirely with this Verizon customer. They make it almost impossible to cancel and don't seem to care why you are dissatisfied or try to find a way to keep you as a customer!
You are right. I cancelled the Wi-Fi service w days ago (1-25-2014), the service guy told me will disconnect on Monday morning at 1 am, but he was wrong, my internet still working, I know they will keep charging me money for the next month.
Verizon is not only terrible service, but the service guy was either liar or lack of training.