Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 4/5/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
Just had an outrageous situation happen. Early last year I had moved out of a location and cancelled service with Verizon. I didn't realise they didn't count my last month of service in my payment until they gave me a call saying I owe them $60.67. Okay fine, that's fair, my bad. So I called them, cleared that up, and asked confirmed that there was nothing else left to do and my account is now ok. I was given a yes and thought nothing of it. A YEAR AND A HALF LATER I get a call from a collection agency saying I owed Verizon $103.91!! I asked about what for and they said after making my last payment they reactivated my account to make the payment but never deactivated it despite the service already being cut and continued charging me WITHOUT CONTACTING ME until they sent it to a collection agency. And now I am being asked to pay up for Verizon's mistake (or sneaky business practice, I can't tell). Does anybody know who I can contact to bring this issue up?
As this is a peer to peer support forum, you will need to contact Verizon directly for assistance. We have sent you a private message with contact information for a dedicated specialist who is able to help with a resolution of your issue.