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Cannot access some European web-sites
LCT_MD
Newbie
‎10-27-2018 11:23 AM

Starting July 2018, I found that some European web-sites are inaccessible (example: https://www.sberbank.ru/en ). I contacted Verizon Tech support and got response that engineers are aware of that and working on it. 4 month later this is still an issue. I can access sites with ATT and Comcast but not with Verizon. Is there any timeline when this issue can be addressed?

If this issue will not be resolved I have to think about changing internet provider.

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Re: Cannot access some European web-sites
smith6612
MVP MVP
MVP
‎10-28-2018 11:54 AM

Can you try running a Traceroute to a couple of the affected sites?

On Windows: Open PowerShell (Windows 10) or Command Prompt, and type: tracert www.sberbank.ru

On Mac or Linux: Open the Terminal and type: traceroute www.sberbank.ru

Please paste the results.

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