Cannot connect to internet

[NANTICOKE]

HELLO  I need help, i have a older dell 2400 and it was very very slow and i installed a reinstallaton  cd alog with the drivers and now i cannot get to the net. I called verizon service and they said it is my computer.When i go  to the control panel for network and internet connections an click on set up or change your internet connection ,t hen click on set up it goes to  new connection wizard  and will not connect, Please   help , i am a senior citizen and i am stuck ,thanks jer

[JOSEm441]

1. Do you have a cable running from the laptop to the verizon modem or are you using wireless?

2. In either case please open control panel - Device manager - click the arrow next to network adapters to expand and let us now if there are any exclamation points  next to any of the entries there.  

3. Are you using Windows XP or other version of windows?

[NANTICOKE]

HI JOSETHANKS for replying ,i have windows xp,,i have direct line from modem to back

of computer. I opened up device mamager and network  adapter is not listed I had another                                                      person suggest i run the reiinstallation cd again , thanks JER

[LawrenceC]

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@NANTICOKE wrote:

I had another person suggest i run the reiinstallation cd again , thanks JER

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Hi NANTICOKE,

If you have an operating system installation disk for the Dell 2400, you probably also received several "Driver and Utilities" disks as well.  The driver you need may be on one of those.

[NANTICOKE]

 Hi JOSE  I plan to run the disks over on monday i will let you know how it turns out ,thanks jer