Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 3/31/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
I just LOVE Verizon (not really they make my blood boil) but they have me because of the fact it's either them or Xfinity and I detest Xfinitty. Anyways for the last couple of week (last week alone I spent 7 hours TOTAL on the phone with technical support) our internet was very slow. First the tech lady told me that I needed to call Xfinity as it seemed to be THEIR line problem. I am NOT an Xfinity customer. I however, called Xfinity and they told me to blow off because I wasn't their customer. Then each time I've called tech support the problem has gotten worse. Yesterday was the final straw. I spent ANOTHER hour and half on the phone with tech support and the lady was supposed to call me back at 1pm EST yesterday and she blew me off. I called back after 8pm last night and talked to a "supervisor" who assured me it was a line problem and a technician would be out today from 4-7. Well the person at my house received a call today saying that Verizon technician wouldn't be out until 8-12 tomorrow. After going through this crap for weeks and getting one excuse after another from Verizon I asked to be compensated. WELL the girl at the billing department gave me a whooping 12.00 credit for one month of internet service. After taking off today as well as having to take off int he morning, the inconvience of not being able to work from home and not even finding out where I can file a formal complaint with verizon.
This is ridiculious, I will keep verizon because the only other alternative I have is Xfinity which is worse, however, I want compensation on my bill. I spend A LOT of money for what crappy service I get.
Also, Verizon's tech support says that it's ok for me to get 60% of what I pay for from Verizon so maybe I should send Verizon 60% of my bill so they know what it feels like.
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