Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 4/5/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
So, after over a week of phone calls and internet chats, I never received my Fios equipment for a self install. Service was supposed to start on 17 May, no equipment showed. Was told there was no power to my junction box (whatever that means) and it had to be repaired. That took 3 calls from me before anything was done.
I got a SECOND order number with service to start on 21 May...guess what, no equipment. I wait patiently and I call back today 24 May. I'm told there is some issue and I would need a THIRD order number, however the system wont allow service until the end of the first week of June and I would just have to wait until then. Really??? No forum to officially complain to, no apologies, nothing offered to even attempt to make this right, so I was left with no choice but to just cancel the whole thing. No Fios for me. Anyone else have issues like this?