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Living in NYC there were widespread internet outages yesterday. Does Verizon credit accounts for
down time of service? Mine was out for about 7 hours,
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@JohnCharles2020 wrote:
Living in NYC there were widespread internet outages yesterday. Does Verizon credit accounts for
down time of service? Mine was out for about 7 hours,
If your service is down for an extended time (usually a day or two) they will credit you that much time on your bill, or perhaps a little more if you ask. Usually being down for hours on that one-off occurrence will be not worth chasing down. The opportunity cost is too great chasing pennies unless you have a circuit with an SLA.
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@JohnCharles2020 wrote:
Living in NYC there were widespread internet outages yesterday. Does Verizon credit accounts for
down time of service? Mine was out for about 7 hours,
If your service is down for an extended time (usually a day or two) they will credit you that much time on your bill, or perhaps a little more if you ask. Usually being down for hours on that one-off occurrence will be not worth chasing down. The opportunity cost is too great chasing pennies unless you have a circuit with an SLA.