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Have a phone you love? Get up to $500 when you bring your phone. OR get iPhone 13, on us for a limited time. With Select 5G Unlimited plans. Buy now
Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 4/5/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
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Customer service is awful
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I AM EXTREMELY FRUSTRATED WITH CUSTOMER SERVICE. CANNOT GET SOMEONE ON THE PHONE. NO EMAIL TO REACH OUT. THIS MAKES ME WANT TO DROP SERVICE. YOUR BUSINESS IS AN EMBARRASSMENT CONSIDERING HOW MUCH IT COSTS.
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Re: Customer service is awful
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This issue has been escalated to a Verizon agent.
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