Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 4/5/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
My internet went down for awhile on Sunday night. Ever since then I have a hard time connecting to my Verizon homepage or any page with a lot of download information. It can take up to 30 minutes to open each page. I have called Verizon twice in the past two days and they keep saying there are aware of the problem and it should be fixed by 1pm today. I am in the Pasadena, MD area. Is anyone else having this problem?
#1 Visit http://www.giganews.com/line_info.html and post up the Traceroute the page shows, if you wish. Be aware that the final hop (bottom-most line of the trace) might contain a hop with your IP address in it. Remove that line. What I'm looking for is a line that mentions "ERX" in it's name towards the end. If for some reason the trace does not complete (two lines full of Stars), keep the trace route intact.
#2 Can you provide the Transceiver Statistics from your modem?
#3 If you don't how to get that info from the modem:
a) It would help tp know the brand and model of your modem.
b) If a RJ-45 WAN port router that is connected to the dsl modem, what is the brand and model of the DSL modem?
Switch to Cox-- thats what I am about to do. Had this problem a few years ago... it took Verizon 1 year and 5 months to finally send someone out. Verizon put all their resources into FIOS and there is only 1 copper line technician in the Hampton Roads area. I now have the problem again and after 45 minutes on the phone, the guy disconnected my. I have tried 3 differenct modems and my connection speed drops to from 3mbs to 30k. Support is no help. If you stay with Verizon, you just have to live with it. I am going to go out and buy a Cable modem today and switch. Ten years of nothing but problems with Verizon DSL -- the most unreliable high speed service there is.