Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 4/5/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
Starting just over a week ago, one my four computers (running Win 10) started experiencing frequent dropped connections to our Westell modem / router. The connection would be good for about an hour at a time and then drop. It would not reconnect right away, but later in the day it would be fine again. I have updated the wireless adapter and run Win 10 networking diagnostics which all pass. Now another Win 8 system is also having the same problem. The modem is between 9 and 10 years old. I would like to schedule a tech to check out the modem and DSL line.
This community is meant mainly for peer-to-peer support. If you need to talk to a Verizon representative to schedule a service visit, you should contact customer service directly though one of the methods available on our Support page.
What modem do you have now? If it's just the modem but other devices are staying online, you can actually call Verizon and ask to have another modem sent. They should be able to hook you up with a new ActionTec or D-Link device.
Stuff like the Westell 327w or Westell 7500 are getting pretty long in the tooth these days. Had to replace a 7500 for a friend of mine who was seeing similar behavior. I gave them an ActionTec GT784WNV I had in a closet, which solved their problems.