DSL SLOW!

[kiash]

I have Verizon DSL - 7.1 -15 mbps and home phone line. 

my phone is not working  - no dial tone - I have called them multipel times - they check the line. They say is not from Verizon! 

My  interent DSL is super slow - I thought I got the "High Speed"   so Im paying more -  I  live in Los Angeles area west side - I dont know if anyone else has the same issue with Verizon DSL..... it's such a shame!

I canot use my phone and interent and Im paying for both! and I stuck with them since there is no other provider in my area 😞 

Thank you for anyone respond and input!

[LawrenceC]

Hi kiash,

Just a friendly reminder, this is a forum where users help other users. If you are having an issue with your Verizon service, you can use the Verizon Troubleshooter to fix and report issues with your Verizon Phone, FiOS TV, or Internet Service, as well as to schedule a repair, here is the link:
http://www.verizon.com/repair
You can find tools on the Verizon Residential Support page that may help you diagnose your issue:
http://www22.verizon.com/residentialhelp